Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Photo by Greg Gibson
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What's new with the website?

We're excited to share our improvements with you!

Besides the obvious refreshed design and updated structure, we’ve made key enhancements to help you find the information you need more easily, including:

  • Online forms - the ability to report power outages, streetlight faults and trees too close to powerlines
  • Outage map – a visual representation of where outages are located around the state 
  • Connections wizard – the ability to filter on customer type and connections type and go straight to the information you need
  • Online services – a central hub for all transactional forms, online portals and services

We're also very proud to have our stunning homepage image supplied by one of our customers – Leanne Marshall of the North-West Coast. Thank you Leanne for submitting your gorgeous photo. Please note you can only see the homepage image on desktop and tablet-sized devices.

Do you like our "sparking" new website?