Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

1300 137 008

For general enquiries, call from Monday to Friday, 9am-5pm

More contact numbers

Report an electrical emergency

System Maintenance

Due to system maintenance, our online services will be unavailable on Thursday 08/01/2026 between 5:00pm to 5:30pm. For any emergencies or urgent enquires during this time, please contact our Fault Centre on 132 004.

Industry Engagement Register

If you're interested in providing demand management or SAPS solutions, please complete the below registration form. We'll contact you if an opportunity arises. Find out more

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