Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Vegetation clearance response

Have you received a letter from us asking you to clear vegetation on your property that's close to powerlines?

You can use this form to let us know the vegetation has been cleared, or to lodge a dispute or enquiry about the letter.

Please enter your surname and case number as they appear on the vegetation clearance notification you received.