Electrical emergencies
  • Shocks Sparking
  • Fallen Power Lines
  • Life Support
If someone is in danger call 000.
Check for power outages
View current outages on our interactive map. Follow outages to stay up to date.
Report an outage
Not seeing your outage on the map? Let us know.
Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Report a streetlight fault

We endeavour to make repairs within 7 business days. However it can take up to 8 weeks for more complex streetlights. 

If you would like an update on a previously reported fault, please call our Customer Service Centre on 1300 137 008 with your case reference number, or submit an online enquiry.

Lights out?

Let us know about a streetlight fault.

New streetlights

This form is only to be used by Councils for new streetlight fixture connections or changing fixtures on existing streetlights. Please submit a Public Lighting application through the Connections Portal if a new streetlight/s installation is required.