Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Streetlight fault repairs

We endeavour to make repairs within 10 business days. However it can take up to 8 weeks for more complex streetlights. If you would like an update on a previously reported fault, please call our Customer Service Centre on 1300 137 008 with your case reference number, or submit an online enquiry.

Report a streetlight fault