If you've lost power or want to report fallen powerlines
For general enquiries, call from Monday to Friday, 9am-5pm
An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.
If you have life support, or need to report shocks, sparking, fallen powerlines, call us on 132 004.
Report a faulty streetlight (remember the 6-digit pole ID)
Report vegetation growing too close to powerlines
For any enquiries, complaints or feedback you may have
Report a wildlife incident with our infrastructure
Request a letter from us for your insurance company
Make a claim for compensation due to a power outage
Sign up for SMS alerts and we'll text you about power outages and meter reads at your property
Track your connections and electrical works requests (EWRs)
Check out our employment opportunties and apply online.
Book a training course with us
We want to make a difference in our community
Complete inductions and manage your learning online