Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

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Online services

Contact us

For any enquiries, complaints or feedback you may have

Vegetation

Report vegetation growing too close to powerlines

CablePI

Order a new CablePI or a replacement device for free

Connections

Track your connections and electrical works requests (EWRs)

Careers

Join a company that offers a meaningful career path

Streetlights

Report a faulty streetlight (remember the 6-digit pole ID)

Insurance

Request a letter from us for your insurance company

Claims

Make a claim for compensation due to a power outage

Tenders

See our current tenders and join us to create a better tomorrow

Partnerships

We want to make a difference in our community

Wildlife

Report a wildlife incident with our infrastructure

Contractors

Complete inductions and manage your learning online