Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Streetlight repair delays
Due to an increased number of reported streetlight faults, it may take up to 8 weeks to repair some streetlights. We apologise for the delay and aim to have repair timeframes back to the usual 10 business days as soon as possible. 

If you need an update on a previously reported streetlight job, please send us an enquiry.

Report a streetlight fault