Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Transporting high loads

When you transport high loads, be aware the Tasmanian transit envelope (the space you can safely occupy without contacting powerlines) is 4.6 metres from the ground to the top of the load. This includes the cab, lights, aerial or exhausts (whichever is highest) and applies to all main roads.

Plant and machinery not physically capable of extending outside the transit envelope are exempt – such as street sweepers, rollers, skid steers, garbage trucks and vacuum trucks.

Remember, the height of some of our assets may vary when located on areas where plant and vehicles would not normally travel (such as paddocks, easements and through forested areas). Our assets may be lower than the standard and consequently, the transit envelope may also be less than 4.6 metres. Always operate with caution in these areas.