Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

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Report vegetation near powerlines

Use this form to report any vegetation that's growing too close to powerlines. If the vegetation is touching our powerlines, please call us on 132 004. Property owners are responsible for keeping vegetation on their property safely clear from service lines that connect to homes and property. Only authorised contractors should trim trees near powerlines.

Before you begin make sure you have the 6-digit identification number located on the power pole closest to the vegetation issue.

  • Issue identification
  • Issue details
Step 1 of 2
Issue identification
Where's the affected powerline? There are different types of powerlines.
  • A distribution line is the powerline that typically runs along the street between power poles

  • service line is typically the powerline that runs from the distribution line / power pole to a property

It’s important to identify the correct powerlines affected. The diagram below may help identify the affected powerline.

Which statement below best matches your situation?*
Where's the vegetation growing? The vegetation location is not where the tree or shrub root is located, but where the foliage is interfering with the powerline. Correctly identifying where the foliage is interfering with the powerline will help us sort out the situation.
Which statement below best matches your situation?*
Looks like you may need to trim your vegetation

Thank you for attempting to report this issue. However, you don’t need to report this issue to us. You're responsible for clearing vegetation inside your property boundary and underneath the service line that supplies power to your house.

Find out more information or call us on 1300 137 008 to discuss.

TasNetworks authorised vegetation contractor list

Below is a list of contractors authorised to complete vegetation clearance work close to powerlines. We're not responsible for the work carried out by these contractors or the quality of services they provide.

Property location details
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