Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Photo by Stuart Rutherford
Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Request an insurance letter

If you're making a claim under your own insurance policy, we may be able to provide you with a letter about the incident that affected your power supply.
 
Event details

Approximate start date and time of the event*

Approximate end date and time of the event*

Your details
 
 

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

By submitting this form you're agreeing with our Privacy Policy.