Contact us
We want to help you as quickly as possible. If it’s not urgent, help keep our phone lines free for emergencies and contact us online.
Current outages map
Before you contact us, you can also check the current outages map to see if we're already working in your area.Electrical emergencies
If you're experiencing shocks or sparking, fallen powerlines or faults affecting life support equipment call us immediately on 132 004.
If someone is in danger call triple zero 000.
Online services
Report power outages, faulty streetlights, vegetation issues, wildlife concerns and more online.
Get in touch
Have a general enquiry? Send us a message and we'll get back to you as quickly as possible.
| Electrical faults and outages | 132 004 24 hours a day, 7 days a week |
|---|---|
| General enquiries | 1300 137 008 Monday-Friday, 9am to 5pm |
| Switchboard | 1300 127 777 Monday-Friday, 9am to 5pm |
| Customer feedback | 1800 060 399 Monday-Friday, 9am to 5pm |
| Mailing address |
TasNetworks |
National Relay Service (NRS)
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty, here is how to reach us:
- Step 1
Contact us through your preferred NRS call channel detailed on NRS call numbers and links. - Step 2
Provide the NRS with our phone number (1300 137 008).
For more information, visit the NRS website.