Electrical emergencies and outages
132 004

If you've lost power or want to report fallen powerlines

General enquiries
1300 137 008

For general enquiries, call from Monday to Friday, 9am-5pm

More contact numbers
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Online services

Power outage

If you have life support, or need to report shocks, sparking, fallen powerlines, call us on 132 004.

Streetlights

Report a faulty streetlight

Vegetation

Report vegetation growing too close to powerlines

Contact us

For any enquiries, complaints or feedback you may have

Wildlife

Report a wildlife incident with our infrastructure

Insurance

Request a letter from us for your insurance company

Claims

Make a claim for compensation due to a power outage

SMS alerts

Sign up for SMS alerts and we'll text you about power outages and meter reads at your property

Connections

Track your connections and electrical works requests (EWRs)

Careers

Check out our employment opportunties and apply online.

Training

Book a training course with us

Partnerships

We want to make a difference in our community

Contractors

Complete inductions and manage your learning online