What we do
We deliver power to Tasmanians. Our vision is to be trusted by our customers to deliver today and create a better tomorrow.
We own, operate and maintain the electricity transmission and distribution network in Tasmania. We deliver a safe, cost-effective and reliable electricity supply to more than 285,000 residential, commercial and industrial customers.
Our responsibilities include:
- Keeping our people and our customers safe
- Maintaining and replacing network infrastructure to ensure a reliable service for our customers
- Connecting new customers to the network (including small and large-scale generators)
- Investing in the network to support capacity growth
- Operating the network on a day-to-day basis, including all power outage restoration
- Maintaining the public lighting system
We have two main offices: one in the Hobart suburb of Lenah Valley and the second in the Launceston suburb of Rocherlea. Our field-based team members are located at major resource centres at Cambridge, Rocherlea, Devonport and Burnie; substations in Trevallyn and Glenorchy; and at smaller regional depots known as response centres. Our Training Centre is located at Mornington, near Hobart.
We own a subsidiary business called 42-24 that specialises in telecommunications, information technology services and data centres.
We're undertaking a feasibility and business case assessment into further Bass Strait interconnection, in partnership with the Australian Renewable Energy Agency, called Project Marinus. A final feasibility report and business case assessment will be released in December 2019.
The areas in blue in the diagram below indicate our role in Tasmania's electricity supply industry.