Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Our strategy

Our focus is on delivering power safely and reliably while embracing change driven by our customers. In doing so, we’re working hard to keep our costs and prices as low as we sustainably can.

We’re focussed on:

  • Caring for our customers and making their experience easier
  • Keeping safe, building trusting relationships, and enabling our people to deliver value
  • Managing our assets to deliver safe and reliable services while transforming our business
  • Operating our business to deliver sustainable shareholder outcomes

Our Corporate Plan (PDF) outlines the actions we’re taking to achieve our strategic goals and how we measure our progress towards achieving them.

TasNetworks Strategy 2019-20

TasNetworks Transformation Roadmap

Our TasNetworks Transformation Roadmap 2025 (PDF) sets out the longer-term plans to reach our vision and how we’ll embrace the challenges of the future where electricity security, affordability and sustainability will continue to be key concerns for our customers.

Our planning is designed around meeting your needs, so we encourage you to share your thoughts about this document with us. Send us your feedback.