Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

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Have your say about the future of electricity supply in Tasmania!

Your input's important to help us shape our business – now and for future generations.

Each year, we host a survey to better understand our customers and identify ways we can improve our relationship with you. We want to build on our current understanding of your needs so the services we provide can be planned and delivered with your long-term interests in mind. 

Plus, you'll go in the draw to win a $1000 gift card!
  • Terms and conditions

    The promoter is Tasmanian Networks Pty Ltd (TasNetworks) whose registered office is at 1-7 Maria Street, Lenah Valley. All valid entries will be eligible to go in the running to win a $1,000 gift card.

    To submit a valid entry, you must:

    • Be a permanent resident of Tasmania;
    • Be at least 18 years of age;
    • Be a customer of TasNetworks;
    • Not be a current employee of TasNetworks;
    • Complete the survey either on Talk with TasNetworks, at AGFEST or via our telephone survey, conducted by Nature Research;
    • Submit only one entry between 26th April 2024 and 13 May 2024.

    On 15 May 2024, the winner will be randomly drawn and advised by phone immediately after the draw. It will be announced on TasNetworks’ Facebook page.

    TasNetworks' decision will be final in respect to all matters to do with the competition. In the event a winner does not meet the entry criteria, the prize will be redrawn.

    All entries become the property of TasNetworks and TasNetworks may use the information provided by the customer for the purpose of analysing customer preferences, marketing and promotional activities. TasNetworks may also contact you in the future to seek your participation in other customer engagement activities.

    By completing and submitting this survey you consent to TasNetworks collecting and disclosing your personal information in accordance with our obligation under the Personal Information Protection Act 2004 (Tas) and the Privacy Act 1988 (Cth).

    Further detailed information on how we may collect, use and disclose your personal information, how you can have access to it, how you may make a complaint and how we deal with a complaint can be found in our Privacy Policy is available upon request or can be viewed on our website at www.tasnetworks.com.au/privacy

    By entering this competition, an entrant is indicating their agreement to these terms and conditions.

    Note: No part of the prize is exchangeable for cash or any other prize. The prize is not transferable to another person.