Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

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Streetlights

Lights out?

Tell us about a streetlight fault or outage. You'll need the power pole's 6-digit pole ID before you can report a fault

New streetlights

If you're a council employee, you can arrange a new streetlight or alter a streetlight connection with us. Contact us to find out how.