Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Report a wildlife incident
If you're aware of an incident involving a threatened species, please call us on 132 004 immediately, in addition to filling out this form. Threatened species include Wedge-tailed Eagles, White-bellied Sea Eagles and Grey Goshawks. If you've come across an injured animal in need of assistance, please contact Bonorong Wildlife Sanctuary's 24/7 wildlife rescue service on 0447 264 625.

Environment and Sustainability

The protection and preservation of the natural environment is a vital part of our corporate responsibility. We're committed to operating our business in a way that retains environmental and cultural heritage values and supports biodiversity outcomes.

We recognise our impact on people and the planet and take a whole-of-business approach to environmental management. By embedding environmentally sustainable practices across our business and demonstrating care for the environment in everything we do, we can secure a sustainable future for generations to come.

Protecting our threatened birdlife

We're passionate about protecting our iconic Tasmanian wildlife and are working hard to minimise risks that our overhead poles and wires pose to birds of prey, such as Wedge-tailed Eagles, Grey Goshawks and White-bellied Sea Eagles.

Waste Management

In the course of doing business, we produce waste, material and resource flows. This includes the essential resources we use during the construction, maintenance and replacement of network and telecommunications assets, as well as waste associated with day to day work and the provision of IT and fleet services.

Climate Change Response

Preparing for and responding to climate change impacts on our network assets to ensure a safe and reliable service to customers is an important part of our corporate, social responsibility obligations.

Our approach to CSR

As a large business that serves all Tasmanians, we recognise our impact on people and the planet and are strengthening our focus on CSR to ensure we are meeting the needs of our community, delivering sustainable outcomes and creating meaningful change.