Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

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Reconciliation Action Plan

On 2 June 2021, we proudly launched our first Reflect Reconciliation Action Plan (RAP) at the Aboriginal Elders Council in Launceston, committing us to meaningful actions to build respect, relationships and opportunities with Aboriginal and Torres Strait Islander peoples.

Our RAP launch coincided with National Reconciliation Week (NRW), a time for all Australians to learn about our shared histories, cultures, and achievements, and to explore how each of us can contribute to achieving reconciliation in Australia.

We acknowledge that Aboriginal and Torres Strait Islander cultures are the oldest surviving cultures in the world, and as part of our RAP, we set out to build trust. Since October 2019, we have provided cultural learning resources and educational opportunities to support our team members to gain a deeper understanding of Tasmanian Aboriginal history and culture.

Tasmania is renowned for its wild and unique beauty, diverse terrain and clean air and our network spans across the state. It is increasingly important that we understand Aboriginal cultural heritage, and respectfully consult with the Tasmanian Aboriginal community to protect and nurture the country and its story. 

We are honoured to be taking steps to help shape a future of equality, respect and unity with Aboriginal and Torres Strait Islander peoples. 

Protecting Threatened Species

We're passionate about protecting our iconic Tasmanian wildlife and are working hard to minimise risks that our overhead poles and wires pose to birds of prey, such as Wedge-tailed Eagles, Grey Goshawks and White-bellied Sea Eagles.

Responsible Procurement

We're committed to acting ethically and with integrity in all our business dealings and relationships and to implement and enforce effective systems and controls to ensure Modern Slavery is not taking place in our business or in any of our supply chains.

Community Partnerships

Through our partnerships, we're connecting with and investing in the diverse communities that make our island unique, to deliver projects that are creating a better tomorrow.

Waste Management

In the course of doing business, we produce waste material and resource flows. This includes the essential resources we use during the construction, maintenance and replacement of network and telecommunications assets, as well as waste associated with our work and the provision of IT and fleet services.