Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Thank you

Thanks for letting us know about the outage.

We’ve received your report and will investigate and organise the next available crew to attend. If we need any more details, we’ll give you a call on the mobile number you provided.

Severe weather or damage to the power network can sometimes lead to longer restoration times, but we’ll work to get you back on as soon as possible.

If anyone at your property relies on life support equipment , please call us on 132 004 so we can make sure you receive the right support.

For the latest updates, you can visit our current power outages page or call us anytime.
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