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Frequently Asked Questions - NWTD construction

• When will construction start and finish in my area?
  Construction timing will vary across different sections of the North West Transmission Developments (NWTD) project. As planning progresses, more detailed information about construction schedules will be shared with affected landowners, nearby residents and the community more broadly.
  
  If you are directly impacted by upcoming works, we will contact you in advance with information about the expected timing, duration and nature of activities in your area.
  
  For the latest project updates, visit the NWTD project webpage or subscribe to our newsletter here.
   
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• What types of construction activities should I expect to see?
  Construction activities will vary depending on the location and stage of the project, but may include:

  • Site investigations and surveying
  • Establishment of site set up, temporary facilities and access tracks
  • Vegetation management and clearing where required
  • Transport of equipment and materials
  • Earthworks and foundation construction
  • Installation of poles or transmission towers
  • Stringing and commissioning of transmission lines, including the use of helicopters where appropriate
  • Decommissioning and removal of existing transmission lines and associated infrastructure
  • Site rehabilitation and restoration following construction

  We will work closely with landholders and local communities throughout construction to minimise impacts and provide advance notice of significant activities wherever possible.
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• Will there be noise or dust during construction?
  Some construction activities may generate temporary noise, dust and increased vehicle movements. These impacts will vary depending on the type of work being done and how close you are to the construction area.
  We understand these impacts can be disruptive and will work to minimise them wherever possible. If works are planned near your property, we will provide advance notice.
  
  If you have concerns about noise, dust or other construction impacts, please contact the project team on 1800 698 377 or at majorprojects@tasnetworks.com.au
   
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• Will construction crews need access to my property?
  If access to your property is required, you will already be aware of this through ongoing engagement with the project team.
  
  Construction crews will follow agreed access arrangements with each landholder and relevant biosecurity, safety and environmental requirements.
   
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• Will there be road closures or traffic disruptions?
  Some temporary traffic changes may be required during construction to support the safe movement of equipment and materials.
  These may include:

  • Temporary road or lane closures
  • Reduced speed limits
  • Traffic control personnel
  • Short-term detours
  • Increased construction vehicle movements

  Where traffic impacts are expected, we will work closely with local councils and relevant authorities and provide updates through project communications, signage and our website where appropriate.
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• Will construction cause power outages?
  The project is being planned and delivered to minimise customer disruption, including the undergrounding of distribution lines in some locations to reduce outages.
  
  While most construction activities are not expected to cause power outages, there may be occasions where planned outages are required to safely undertake works.
  
  If a planned outage is required, affected customers will be notified in advance in accordance with TasNetworks' standard notification processes.
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• What are the construction working hours?
  Construction will generally occur during standard daytime working hours, typically Monday to Saturday, to manage community and environmental impacts.
  
  Occasionally, works may need to occur outside standard hours due to safety requirements, weather conditions, network operational requirements, transport constraints or other project-specific circumstances.
  
  Where out-of-hours work is necessary, we will notify directly impacted landholders and residents in advance.
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• What happens if there is damage to my property during construction?
  TasNetworks and Genus are committed to treating private property with care and respect.
  
  If you believe damage has occurred as a result of project activities, please contact us as soon as possible on 1800 698 377 or at majorprojects@tasnetworks.com.au. We will investigate the matter, assess any reported impacts and work with you to determine an appropriate resolution.
   
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• How close will construction occur to homes or businesses?
  Construction will generally occur within approved project easements and designated work areas. In some cases, temporary equipment, materials or access tracks may be located near homes or businesses for safe and efficient construction.
  
  All works will be undertaken in accordance with relevant safety requirements, approvals and environmental obligations. Every effort will be made to minimise impacts on nearby residents and businesses.
   
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• What steps are taken to protect the environment during construction?
  Protecting the environment is an important part of project planning and delivery.
  Environmental management measures include:

  • Erosion and sediment control
  • Protection of waterways and sensitive habitats
  • Vegetation management and rehabilitation
  • Weed and biosecurity controls
  • Wildlife protection measures
  • Monitoring and management of noise, dust and other construction impacts

  The project will be delivered in accordance with applicable environmental approvals, regulations and management plans, and contractors will be required to follow strict environmental requirements while undertaking works.
   
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• I saw a construction vehicle driving dangerously.
  The safety of our communities, employees and contractors is a priority for TasNetworks. All project employees and contractors are expected to operate safely and responsibly at all times.
  
  If the matter involves an immediate safety risk, please contact Tasmania Police. For all other concerns, please contact the project team on 1800 698 377 or at majorprojects@tasnetworks.com.au and we will ensure the matter is reviewed promptly.
  
  Reports of unsafe driving are taken seriously and will result in follow-up action with the driver or contractor where appropriate.
   
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• I’d like to report something else I witnessed a worker or construction vehicle doing.
  We apologise for any inconvenience this may have caused.
  
  Please contact the project team on 1800 698 377 or at majorprojects@tasnetworks.com.au and we will ensure the matter is reviewed promptly to prevent it from happening again.
  
  TasNetworks expects all project employees and contractors to follow agreed access protocols and responsibilities, and to treat all landholders, nearby residents and the community more broadly with respect.
   
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