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Empowering Tasmanians for a brighter energy future

There are many ways to make your home more energy efficient, without compromising on convenience or comfort.

To help our customers better understand, manage and reduce their household energy usage, TasNetworks has partnered with Uniting Vic Tas to make their Energy Support Program available for free to all Tasmanians.  

Under the program, you can access personalised, independent, over-the-phone energy advice directly from Uniting’s Energy Assist Team.

Free phone appointments from the comfort of your home

In your free phone appointment, The Uniting team will help you gain a deeper understanding of your energy bills, ensure you're accessing all available concessions and discounts and provide simple yet effective tips to reduce your energy consumption, all in the comfort of your home.  

Appointments are available now

Reach out today to schedule your free appointment with one of Uniting’s energy experts and take the first step towards a more energy efficient future! 

All calls and interactions are completely confidential, and the Energy Assist team is happy to deliver appointments in your preferred language.

Make your appointment

Make your free home energy appointment today by contacting the Uniting Energy Assist team on 1800 313 126.

Support is available Monday to Friday, 9 am to 5 pm, with translator services available for those who prefer to communicate in languages other than English.

About Uniting

With over 20 years of experience in delivering energy support to households facing hardship, Uniting brings a team of dedicated energy experts ready to assist you. Their goal is to provide you with valuable energy efficiency advice and advocacy supports.

Advice and support available

  • Understanding your bill
    Demystify your energy bill and get clear insights into what it all means in real terms. Uniting’s team will work with you to ensure you're getting the best deal from your energy retailer and help you explore all available options.
  • Discounts and concessions
    Discover all the available discounts and concessions that may apply to your situation. Get hands on help to access these benefits and assistance applying for the Governments Energy Bill Relief Fund.
  • Payment support
    The experts at Uniting can negotiate on your behalf with retailers for fair and affordable payment plans and explore debt relief or waivers based on your personal circumstances and eligibility.
  • Know your rights
    Did you know that Tasmanians can now switch energy retailers and potentially find better deals? If a better tariff is available, Uniting can help you make the switch seamlessly. Additionally, they are ready to assist you through disputes.
  • Referrals to other services
    Your support doesn’t stop here. Uniting have a wide range of wrap-around services and supports available. They can provide referrals to financial counselling, emergency relief, family violence services, and more, ensuring you have access to comprehensive assistance.