Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Protecting our threatened birdlife

TasNetworks cares about the environment and our iconic Tasmanian wildlife. That’s why we’re working hard to minimise risks that our overhead poles and wires pose to birds of prey, such as Wedge-tailed Eagles, Grey Goshawks and White-bellied Sea Eagles


Each year a number of birds of prey are injured or electrocuted when they fly into power lines or perch on power poles near live electrical equipment. However, because our lines are often in remote hard to reach places, we don’t know the true extent of the problem.

  • How do I report a bird injury or death?

    If you find a bird of prey which has been injured or killed near our power lines, please report it to us on 132 004 or complete our Wildlife Incident form as soon as possible.

    Read more

    The more we understand about where and how incidents occur, the better equipped we are to make decisions about how we protect birds into the future.

  • How is TasNetworks responding?

    We're taking a proactive, strategic approach to reducing the impact of the electricity network by implementing our Threatened Bird Strategy. The aim of the strategy is a material reduction in TasNetworks’ impact on threatened Tasmanian birds.

    We have made great progress implementing our Threatened Bird Strategy. Over 60km of bird mitigation was installed in 2018-19 and another 180km of lines will be mitigated over the next 3 years. Areas of focus so far have been Gladstone, Epping Forrest and Oatlands-Lemont.

    Read more

    In addition, we’ve been supporting research (such as the use of eagle trackers) and rehabilitation (Raptor Refuge) and talking to our regional customers about what we are doing and how they can help. We are encouraging people to participate in the citizen science initiative Where? Where? Wedgie! which is helping to monitor how bird populations in Tasmania are changing over time. 




     
  • What is bird mitigation?

    Bird mitigation is any measure which makes our poles and wires safer for birds. This includes installing bird flappers, perches and conductor covers. 

    Read more

    TasNetworks applies a risk-based approach, using our Eagle Strike-Risk Model to prioritise the installation of bird mitigation. This approach ensures that we maximise the overall reduction in risk to birds of prey, particularly threatened birds, state-wide per dollar spent. 

    Our Eagle Strike Risk Model has been developed by analysing historic incident data and seeking expert opinion. 

  • What are bird perches and bird flappers?

    Birds of prey can receive electric shocks while perching on the top of our distribution poles. To stop this, we install perches that keep birds away from the live parts of the pole top by giving them a higher place to perch.

    Another mitigation device known as a bird flappers are installed to power lines to make them more visible to birds so they're more likely to avoid flying into them. 

    Read more

    Flappers are rectangular plastic discs that attach to power lines and swivel in the wind. They contain glow-in-the-dark crystals, which absorb and emit purple ultraviolet light and make them visible to birds during both day and night, but appear as white to us.

    These devices aren’t pretty but by making our power lines more visible, they are helping to keep birds safe.

    Bird perches and flappersBird flappers
  • Where does most of the impact occur?
    Our research tells us that overhead distribution powerlines situated in flat, open areas away from a nesting habitat (greater than 2km) but near a prey source like a lake or a river, are high-risk for Wedge-tailed Eagle collisions.
     
    Read more
    The hot-spots for Wedge-tailed Eagle collisions include:
    • Agricultural areas of the upper and lower Midlands;
    • The Derwent Valley
    • Agricultural areas on North-East and East Coast and;
    • Agricultural areas of the inland North-West.
    These are our priority areas as part of our $5m, five year proactive threatened bird mitigation program.

    Bird of prey species such as White bellied Sea Eagles and Grey Goshawks are more likely to be electrocuted when using our distribution power poles for perching. Our historic incident data indicates that power poles near areas of high prey and food availability are higher risk. In contrast to Wedge-tailed Eagles and White-bellied Sea Eagles, Grey Goshawks are often impacted in more populated areas.
  • Does the transmission network pose a risk to threatened birds?
    Statistics indicate that our transmission network poses a significantly lower risk to threatened birds when compared to our distribution network. Over the last six years, only 4% of the reported threatened bird incidents have involved transmission infrastructure.
     
    Read more
    This is because:
    1. The transmission network uses larger wires, which are easier for large birds of prey to see and avoid than the thinner wires used on the distribution network.
    2. The distance between conductors and tower structures on the transmission network are generally greater than a full-grown adult Wedge-tailed Eagle’s wing-span of 2.3m, which means there’s less chance of electrocution for birds of prey. This distance is much larger than the distance between conductors on the distribution network.



    TasNetworks’ transmission network transmits bulk electricity over long distances, from large generators to Tasmania’s population centres and industrial zones. The transmission network is made up of large steel towers and conductors. The distribution network distributes power to residential customers and businesses. It is made up of wooden poles and thin conductors.
  • What else is TasNetworks doing to make the electricity network safer for large birds of prey?
    As TasNetworks builds, repairs and upgrades the electricity network, we will incorporate new designs and components that will help to make our distribution overhead power lines progressively safer for Tasmanian birdlife. While making these changes will take time, we have done so based on the best available evidence and on the learnings of other electricity infrastructure businesses globally.
    Read more


    The key changes we are making to our overhead distribution assets includes:

    Fiberglass cross-arms
    Fiberglass cross arms are non-conductive conductor (wire) supports that will be used instead of the current steel cross-arms for all new high-voltage power lines. The use of a non-conductive material, together with increased conductor spacing, will significantly reduce the risk of pole-top electrocutions for birds.


    Image courtesy of David Waters: Grey Goshawks perching on a low voltage cross-arm

    Delta conductors
    75% of reported electrocutions of large birds of prey occur when they contact two or more conductors ‘mid-span’ (the conductors in-between two successive power poles). Replacing our current flat conductor alignment with a triangle or ‘delta’ configuration minimises the risk of electrocution by reducing the chance of large birds of prey touching two conductors simultaneously.

    Image: flat overhead conductors (existing) Image: delta overhead conductors (new)
    Underslung conductors 
    When completing new constructions or replacement work, we will be installing underslung conductors wherever possible. Underslung conductors on strain poles reduce the risk of pole-top electrocutions.
    Image: overslung conductors (unmitigated) Image: underslung conductors mitigated


     
  • Who can I help make a difference?

    To help these birds we need to find out how many Wedge-tailed Eagles there are in Tasmania.

    The NatureTrackers citizen science project called Where? Where? Wedgie! invites all Tasmanians to help us monitor Tasmania’s diurnal birds of prey with a focus on wedge-tailed eagles.

    Read more
    .
Contact us

Contact us

Have any questions? Let us know. Email TasNetworks Environment and Sustainability Team at Environment@tasnetworks.com.au or submit an online enquiry.