Structure of the business

TasNetworks is structured into seven areas:

Strategy and Stakeholder Relations

This area is responsible for corporate strategy, business performance, strategic risk, economic regulation, pricing strategy and frameworks, market reform activities, external and internal communications, brand strategy, government and shareholder relations and stakeholder engagement.

Strategic Asset Management

Strategic Asset Management is responsible for asset strategy and planning, network analysis and planning, operational and power system technology, smart networks and demand side and other new technologies.

Works and Service Delivery

Works and Service Delivery is responsible for asset stewardship, including design and estimation, works program management and reporting, project and program works delivery, contract management, field operations, works schedule and dispatch, safety and environment policy, strategy and implementation, the TasNetworks Training Centre and quality accreditation processes.

Customer Engagement and Network Operations

This division is responsible for network operations and the Control Centre, network access management, large customer and market relationships, retailer management, the Customer Contact Centre, connection point management and charging, meter data management and publishing, billing enquiries and dispute resolution and telecommunications asset, network and customer management.

Finance and Business Services

Finance and Business Services is responsible for treasury, corporate modelling, financial reporting, risk management and insurance, procurement, fleet, property and facilities, accounts payable and receivable, audit, corporate IT and information management.

People and Performance

This division is responsible for HR strategy, change management, HR policies (excluding health, safety and environment), industrial relations, recruitment, performance management systems, learning and development, HR advice and support, and payroll and timekeeping.

Company Secretary and General Counsel

The Company Secretary and General Counsel is responsible for delivering corporate governance advice and counsel to the Board, Chief Executive Officer and the business, and management of the TasNetworks Legal Services team.

This team provides legal advice to all parts of the business including: the engagement of legal advisers and management of legal contracts; managing complex disputes; managing obligations under right to information, privacy and other relevant public interest legislation; managing wayleaves legislative obligations; managing property law issues; and helping with legal enquiries from customers.