Social media terms of use

We have accounts on Facebook, Twitter, LinkedIn, YouTube, Tumblr and SoundCloud. We strive to create safe, honest and informative communities in an environment that respects the opinions and values of all. Our Terms of Use give an overview on how we use our sites and how we'll communicate and respond to you.

If you're part of our social media sites, you can expect information about:

  • Outages
  • Energy saving tips
  • Electrical safety
  • Storm and natural disaster
  • Business news
  • Employment vacancies (LinkedIn only) 

Availability

  • Facebook and Twitter pages are monitored on Mon-Fri from 9am-5pm. During times of power outages or severe weather, we also provide information and updates on weekends and evenings
  • LinkedIn: Our page is updated Mon-Fri, 9am-5pm
  • YouTube: Our channel is updated Mon-Fri, 9am-5pm
  • Tumblr: Our blog is updated Mon-Fri, 9am-5pm
  • SoundCloud: Our channel is updated Mon-Fri, 9am-5pm

Inappropriate and offensive content

We encourage you to engage with us on our social media sites and we'll join the conversation where possible. While we welcome debate and acknowledge criticism, trolling and abuse will not be tolerated. Comments will be removed if considered offensive, harassing, threatening, unlawful or deemed spam-like in nature.

If a user posts inappropriate or offensive material on our social media site the administrators may, at their discretion, block the user. Furthermore, users posting inappropriate or offensive material may also be reported to the specific platform.

Privacy

Our social media sites are public space. To protect your privacy, please don't provide personal information such as phone numbers, email addresses or other personal identifiers. 

Under general circumstances, we don't collect personal information from our social media sites. However, if a user violates our Terms of Use then we may record the relevant username and subsequent interaction with us. This is so we can identify any users should they repeatedly post offensive comments or spam and then delete the content and/or block if necessary.

Disclaimer

By using or accessing our social media sites, you agree to the following disclaimer. TasNetworks is providing the public with an opportunity to engage with us on our social media sites. However, TasNetworks, its employees and affiliates are not responsible for user content of this page, nor do we endorse the comments made by site users. TasNetworks, its employees and affiliates disclaim any liability and responsibility for any losses, costs, expenses or damages relating to the use of its social media sites.