Contracts and policies

The Electricity Connection Contract - Standard Terms & Conditions (PDF) should be read before applying for a new connection or the alteration of an existing connection.  This document will form part of your connection contract.

The Electricity Connection Contract is provided in 2 parts:

Part 1 – Electricity Connection Contract - Standard Terms and Conditions (this document)
Part 2 – Schedule to the Electricity Connection Contract – Contract Details which will be:

•  For basic connection services, a document with a ‘B’ prefix and identified as Part 2 of the Electricity Connection Contract.
•  For negotiated connection services, a document with an ‘N’ prefix and identified as Part 2 of the Electricity Connection Contract.

The Electricity Supply Contract (Deemed) (PDF) details the contractual agreement between us and you in relation to supply arrangements at your installation.

This contract doesn't need to be signed by you. This contract applies when you take supply of electricity from our network (unless you already have a negotiated supply contract with us or subsequently negotiate a contract with us).

The Negotiated Supply Contract for Micro-Embedded Generation (PDF) is for the provision of supply services to a customer with an AS4777 compliant generator.

This document details the contractual agreement between us and you in relation to your embedded generator (such as solar panels).

Our Distribution Connection Pricing Policy (PDF) explains the way we charge for connecting to our distribution network.

We'll calculate charges for connecting or modifying a connection to our distribution network in a way that reflects the costs and benefits of that connection, while remaining compliant. Taking into account this range of factors, our policy approach is summarised as:

• Customers requiring basic and standard customer projects are exempt from any requirement to contribute towards augmentation services
• We're transitioning to more cost-reflective charging for standard customer projects that require transformers
• We'll apply standard calculations and fixed rates where possible
• We'll offer flexible pricing terms and introduce appropriate safeguards to ensure the connection charges are paid
• Developers are eligible to refunds as part of the Developer Mains Scheme

The Service & Installation Rules V8.5 PDF (effective from 1 July 2025) defines the requirements for connecting to the TasNetworks distribution network.

This guide is for electrical contractors, designers, consultants, switchboard manufacturers and customers to assist them in the process of establishing a connection to the distribution network.

Further information and updates for Electrical Contractors can be accessed on the Electrical Professionals Information Hub.

Since 1 December 2017, metering standards are issued by the Department of Justice and are accessible via the Consumer, Building and Occupational Services website.

Our Customer Private High Voltage Installations Policy defines the requirement for High Voltage (HV) customers connecting to the distribution network.

Under the National Electricity Rules (NER), a customer must comply with reasonable requirements of the Network Service Provider (TasNetworks) in respect of design requirements of equipment proposed to be connected to the network. The connection to the TasNetworks distribution network shall include any customer contribution towards the costs of such arrangements.

This policy applies to the electrical supply connection arrangement for private high voltage installations connecting to the TasNetworks distribution network, including customer contributions towards the cost of such ararngements.