Regulatory Proposal 2019-2024

Our Revised Revenue and Regulatory Proposal

We've reviewed the AER’s draft decision of our 2019-24 Revenue and Regulatory Proposal, and we have provided our response in the form of a revised regulatory proposal submitted to the AER on 29 November 2018.

It is anticipated the AER will make a final decision in April 2019, with the decision outcomes to apply from 1 July 2019.

The full details of our revised proposal, overviews and supporting documentation is available.

The AER’s preliminary decision and related information can be viewed at

The AER's draft decision

The Australian Energy Regulator (AER) has released its draft decision on the revenue we're allowed to collect from our customers for distribution services for the period 1 July 2019 to 30 June 2024.

Our regulatory proposal for the 2019-24 period included the following priorities:

  • Keeping network prices affordable for all Tasmanian customers;
  • Continuing to prioritise keeping the lights on by renewing assets in poor condition; and
  • Continuing to drive efficiencies and extract the value of our investments in technology.

While the AER has asked for additional information around asset replacement programs and approach risk, it was pleasing to see that the AER commended TasNetworks for a committed, well planned and executed consumer engagement process in support of its regulatory proposal.

TasNetworks will now review the draft decision in detail, and will provide a response in the form of a revised regulatory proposal which we will submit to the AER at the end of November 2018.

The AER’s draft decision and related information can be viewed at

Our Submission

TasNetworks submitted its combined Transmission and Distribution Regulatory Proposal (proposal) to the Australian Energy Regulator (AER) on 31 January 2018. The proposal sets out the revenue TasNetworks requires to efficiently manage the Tasmanian electricity transmissions and distribution networks from 1 July 2019 to 30 June 2024.

The Australian Energy Regulator will release an issues paper and call for public submissions in the near future. TasNetworks expects to receive a draft decision in September 2018.

The full details of our proposal, overviews and supporting documentation is available.

Directions and Priorities Paper 2019-2024

In August 2017 we released our Directions and Priorities Paper. The paper will ultimately help inform our final revenue proposal, which we will submit to the AER in January 2018.

The paper is driven by customer consultation and engagement and includes our proposed revenue, capital expenditure (capex) and operational expenditure (opex) models for the period 2019 – 2024.

We received feedback supporting our paper and have summarised the themes in our customers' and stakeholders' responses.

View the Summary of Feedback on Directions Priorities Paper 2019 -2024 (PDF 6.83MB)

View the Directions and Priorities Paper 2019 - 2024 (PDF 8.49MB)

Submissions for our Directions and Priorities 2019-2024 have now closed.

We received submissions from the following parties:

Amendments to the Proposed Transmission STPIS

Based on feedback from our Customers, we have provided further information in regards to the Proposed Transmission STPIS. We will continue to work with the AER and our transmission customers.

Please view the Amendments to apply to our 2019-2024 Regulatory Proposal (PDF 171 KB)

Further feedback welcome to before the end of October 2017

Supporting Information

TasNetworks develops a range of strategic and consultation documents that assist with forward planning for the network of tomorrow. These are the Annual Planning Report, Revenue Building Blocks - Financial Modelling Consultation Paper and the Transformation Roadmap 2025. Links to these key documents are provided below:

Annual Planning Report 2017/18 (PDF)

Revenue Building Blocks - Financial Modelling Consultation Paper (PDF)

Transformation Roadmap 2025 (PDF)

Second round of customer engagement workshops

Building on from our first round of customer workshops in 2016, a second round of workshops with end-use customers were held in June 2017 in Launceston and Hobart. These workshops were attended by a range of customers and were facilitated by an external consultant and supported by TasNetworks staff from across our business.

The key objective of the second round workshops was to test what customers had been telling us so far and to use this information to influence the Directions and Priorities Paper to be released in August 2017.

In parallel with the workshops, we have also continued to build on previous years feedback through Nature Research who undertake customer surveys via phone and at key public events, such as AGFEST. This is third year in a row that we have gathered this information, which is now providing a valuable data set to help us understand customer’s needs and changing behaviours.

Copies of the research findings undertaken by Nature Research and the workshop facilitator, Straight Talk, can be found by clicking on the links below:

Customer Engagement Surveys (PDF)

Workshop Outcomes Report (PDF)

Engagement Plan

TasNetworks is required to submit a combined Transmission and Distribution Regulatory Proposal (2019 Revenue Reset) to the Australian Energy Regulator (AER) in January 2018 for the five year regulatory period that will commence on 1 July 2019.

As part of preparing our Regulatory Proposal, TasNetworks is currently consulting with customers on key aspects of our proposal.

Below are the activities TasNetworks has been undertaking to ensure we have engaged broadly with our customers and stakeholders and that their views are used to inform our future investment decisions.