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If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

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Solar applications
On 1 December 2020, the Embedded Generation connection process is changing. 

To find out more about the 1 December 2020 changes, view the fact sheets below:
Further information for Electrical Contractors
Further information for Solar Retailers
 

Solar connections (residential)

We understand connecting solar can be a complex process.

An electrician or solar installer can assist to determine which connection type is best for you, they can also submit a connection application on your behalf.

Want to connect a new solar system or upgrade an existing one? Find out how to connect solar to the Tasmanian electricity network below.

What do I need to know about solar connections?

  • Apply for this if you're...

    Connecting a solar system under 10 kW for a single phase solar system, or connecting a solar system under 30 kW for a multi-phase solar system.

  • How long will it take to get connected?

    If the network doesn’t require a change or upgrade in order to support your new solar connection, the average timeframe for us to finalise our component of the process is about 4-6 weeks.

    If the network does require changes or upgrades to support your new solar connection, the average timeframe for us to finalise our component of the process is about 4-7 months. In addition to the work we undertake, your energy retailer will arrange for the meter installation and final connection.

  • When will my new meter be installed (if my existing meter is not compatible)?
    As part of the connection process, TasNetworks will forward metering requests to your energy retailer once the required information is provided (serial number and installation date) and electrical works are verified by the electrical contractor. Your energy retailer will arrange for any metering works and final connection.
  • How much will my new connection cost?

    There’s no fee if the network doesn’t require changes or upgrades. A fee may be charged if the network requires some type of change/upgrade to support your solar connection.

    You may also need to contact your energy retailer to find out if any other fees apply for this connection.

  • What information do I need to know before completing my application?
    • Electricity meter number
    • Electrical Contractors License number
    • Type of connection (overhead or underground)
    • Length of overhead service wire/underground mains service wire
    • Pole identification number
    • Voltage measured at the existing installation before the connection
    • Are voltage measurements available from onsite data logging?
    • Existing maximum demand (in amps)
    • Generator type
    • Number of modules
    • Manufacturer
    • Rated output (watts per module)
    • Connection and protective equipment incorporated
    • Number of inverters
    • Inverter model number
    • Inverter manufacturer
    • Inverter rating (in watts)
    • Inverter rating (in KVA)
    • Inverter phases
    • AS4777.2.2015 Grid Connection of Energy Systems via Inverters certificate number
    • Will the system incorporate battery storage? If yes, details of the battery storage system
    • Single line diagram of generator system (and battery configuration if applicable)

Need help?

Have any question about the connections process? Let us know

Connections Portal

Complete your connections application through our portal

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