Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Checked your switchboard?

Before reporting your outage, don’t forget to check the switches in your switchboard.

Not sure how? Watch this video 

Report a power outage

  • Use this form to report power outages that are not already showing on our current power outages map.
  • Once you've submitted your report we'll investigate and organise the next available crew to attend. We'll only make contact with you if more information's needed.
  • Please be aware that severe weather and damaged assets can cause long power outages. 
  • If you have life support equipment or need to report shocks or low/fallen powerlines, call us immediately on 132 004.
  • For updates on outages check our power outages page, follow us on Facebook, or call us on 132 004.

Outage address

Outage details


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