New electricity connections

Do you need a basic or negotiated connection?

• Basic connections

  Apply for this if you’re arranging a new connection or connecting temporary supply to a building site that:

  • Will be less than 100 amps per phase, and/or
  • Doesn't require any network changes or alterations

  Read more

  How long will it take to finalise my connection?

  The average time for us to finalise our component of the basic connections process is approximately 4-6 weeks. In addition to the work we undertake, your energy retailer will arrange for the meter installation and final connection.

  How much will my connection or alteration cost?

  We offer 16 types of basic connection services. View our fees and descriptions.

  Will I need to pay a deposit?

  No deposit is required.

  What do I need to know before starting my application? 

  • The distance from our existing electricity supply to your proposed connection (in metres)
  • How much of this distance is on your property, public roads or neighbouring properties (in metres)
  • How much of this distance is underground or overhead (in metres)
  • The pole identification number you connect to or propose to connect to 
  • Will the line be crossing a neighbour’s property? If yes, are they likely to grant an easement? Have you discussed the easement with your neighbour?
  • Total proposed connection demand (in amps)
  • Existing demand (for existing connections) (in amps)
  • Number of phases (1, 2 or 3)
  • Estimated annual consumption
  • Maximum motor starting load (in amps)
  • Total air-conditioning/heat pump loading, input load only (in kW)
  • Site sketch and demand assessment

  Changes to private underground electrical cable connections connected to a TasNetworks pole.

  Following feedback from the electrical industry and to help achieve safe, affordable and reliable customer outcomes, TasNetworks has introduced some important changes:

  • Recording private underground electrical cable (PUEC) on public land in Before You Dig Australia
  • Updating regulations that previously prohibited private electrical lines from crossing property boundaries

  As part of these changes electrical contractors are now required to fill in our template here with cable information and cable details.
  
  We also:

  • Install signs on poles as a visual aid for anyone working nearby.
  • Provide information in our Service & Installation Rules (SIR) to support this change. A copy of SIR v8.5 is available here.

  When is ‘public landowner’ approval required?

  If you plan to connect your underground consumer mains to a TasNetworks pole, and those mains will cross public land, you must provide evidence of landowner approval before submitting your connection application.

  The following councils have formally advised TasNetworks that they will not allow private underground consumer mains to cross their road reserves or nature strips*:

  • Hobart City Council
  • West Tamar Council

  *This list is current at the time of publishing. TasNetworks cannot guarantee that other councils will allow these types of connections.

  If council approval is not provided, TasNetworks will offer alternative connection options. It is recommended to seek approvals prior to starting any work.
  
  Connections on Crown Land

  If you plan to connect PUEC to a TasNetworks pole located on Crown Land, TasNetworks cannot guarantee that underground mains will be permitted to cross Crown land. In these cases, you will need to apply for and purchase a service easement through the Parks and Wildlife Service. Application forms and more is available here. Please note, this can be a lengthy process and should be started well in advance of your connection requirements.  

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• Negotiated connections

  Apply for this for if you’re connecting a new supply or temporary/builder's supply and your connection will be over 100 amps or requires network changes. A negotiated connection is required when none of our standard basic connection types are suitable and we’ll need to investigate further to determine the work required to complete your connection.

  Read more

  How long will it take to get connected?

  The average time for us to finalise our component of the negotiated connections process is approximately 4-6 months. In addition to the work we undertake, your energy retailer may need to arrange for the meter installation and final connection.

  How much will my connection or alteration cost?

  You’ll be provided with a quote (called a letter of offer) after we’ve completed our network assessment and design.

  Will I need to pay a deposit?

  Yes. In most cases payment of the estimated design costs will be required after we process your application. The design costs will be estimated based on the work required to provide you with a connection offer. For large (over 100 amps) or complex projects you may be asked to pay a non-refundable assessment fee of at least $2,603.24 (incl. GST) depending on the request.
  
  Please note: The estimated design costs are deducted from your contribution within our letter of offer. If you don’t proceed with the offer the design costs and/or application fee won’t be refunded (unless there are unused funds). Any additional costs associated with preparing your connection offer will be invoiced to you.

   What do I need to know before starting my connection application? 

  • The distance from our existing electricity supply to your proposed connection (in metres)
  • How much of this distance is on your property, public roads or neighbouring properties (in metres)
  • How much of this distance is underground or overhead (in metres)
  • The pole identification number you connect to or propose to connect to
  • Will the line be crossing a neighbour’s property? If yes, are they likely to grant an easement?
  • Have you discussed the easement with your neighbour?
  • Total proposed connection demand (in amps)
  • Existing demand (for existing connections) (in amps)
  • Number of phases (1, 2 or 3)
  • Estimated annual consumption
  • Maximum motor starting load (in amps)
  • Total air-conditioning/heat pump loading, input load only (in kW)
  • Site sketch and demand assessment
  Open Close Accordion