Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Our current projects

The projects we undertake strengthen our electricity network to ensure we can meet your needs now and into the future.

We review the electricity network every year to identify constraints and emerging issues. This strategic review is published as our Annual Planning Report, which highlights where development or changes in the network may be required to maintain system security, quality and reliability.

Regulatory investment test for distribution (RIT-D) projects

Name Description Notice on Screening for Non-Network Options Report
Extending distribution network operational capability To ensure power system security and to continue to meet customer expectations around the quality and reliability of electricity supply, we’ve identified the need to enhance our distribution control system capability. We propose to do so via the implementation of a distribution management system. Download (PDF)

Regulatory investment test for transmission (RIT-T) projects

Name Description Scheduled completion date
Project Marinus - Second interconnector assessment

With support from the Australian Renewable Energy Agency, we are assessing the viability of further interconnection between Tasmania and the rest of the National Energy Market. We released our Project Specification Consultation Report (PDF) and summary (PDF) for public consultation in July 2018 and submissions closed in October 2018. These submissions are available on the Project Marinus website. We also published an additional report, outside of the RIT-T process, in February 2019: the Initial Feasibility Report. This report, and submissions we received in response, are available on the Project Marinus website. In December 2019 we published the Project Assessment Draft Report (PDF) and summary (PDF). We also published a Business Case Assessment Report (PDF) and summary (PDF) which covers items beyond the scope of the RIT-T. Submissions to the Project Assessment Draft Report closed in April 2020.
The next stage is the Project Assessment Conclusions Report, which we will publish as soon as practicable after AEMO publishes the 2020 Integrated System Plan. We currently anticipate publishing the Project Assessment Conclusions Report in early 2021.

early 2021

Regulatory investment test for transmission (RIT-T) excluded projects

Name Description Scheduled completion date

Substation disconnector and earth switch replacement

Spare parts are no longer available for 33,245 kV disconnector/earth switches at Burnie, Chapel Street, Liapootah, Wayatinah and Palmerston substations and the electrical and mechanical condition of these assets has deteriorated to a point where they require replacement to maintain acceptable levels of supply reliability.

May 2020

Lindisfarne Substation transformer T2 and T3 replacement

Lindisfarne substation supplies customer loads at Geilston Bay, Cambridge, and Bellerive zone substations via a 33 kV sub-transmission network. Lindisfarne substation transformers T2 and T3 are 110/33 kV 30/45 MVA units that were made in 1964. The condition of both transformers has been identified as poor and requiring replacement.

June 2020

George Town- Comalco transmission line renewal

The George Town-Comalco 220 kV transmission line was constructed in 1967 to supply the aluminium smelter at Bell Bay and consists of four galvanised steel lattice support structures strung with aluminium conductor steel-reinforced cable. Recent inspections have highlighted numerous corrosion issues and replacing the transmission line is required to maintain acceptable levels of supply reliability.

November 2020