Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

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emPOWERing Farms

We understand our customers in the farming community face a lot of challenges when it comes to managing energy usage. That's why we developed 'emPOWERing Farms'.

emPOWERing Farms Trial

Recognising that our customer base is diverse with a range of different energy needs, emPOWERing Farms allowed us to further understand opportunities that can best meet the energy needs of our agricultural customers.

In total we have spoken to over 40 agricultural customers who farmed everything from sheep, cattle, potatoes, berries and even alpacas. We held face to face interviews, workshops, gallery walks and phone conferences to gather feedback on the issues that were important to them. As a result of these interactions, we have embarked on a number of initiatives.

To find out more about the outcomes of this trial, we invite you to take a look at the emPOWERing Farms final report.

Visit our Farmers Hub if you have any questions or suggestions to share.

Frequently asked questions

  • I need to talk to someone about biosecurity issues on my property?
    Farm biosecurity means a set of measures designed to protect a property from the entry and spread of pests, diseases and weeds.

    We've recently signed onto the Charter for Working on Private Farm Land. The parties to the charter are the Tasmanian Farmers and Graziers Association and the following utilities and businesses (the ‘utilities’): Aurora Energy, TasNetworks, TasWater and Tasmanian Irrigation Pty Ltd.

    This Charter is a formal understanding between farmers and utilities that outlines what is expected on-farm.  If you have issues or questions regarding TasNetworks and biosecurity on your property that have not been resolved, please email us.